Supplementary Terms

If you are a user located in the following countries: Hong Kong SAR, Macau SAR, Taiwan, Singapore, Commonwealth of Australia，United States, State of California，The United Kingdom of Great Britain and Northern Ireland, Canada, the terms set forth under your jurisdiction apply to you in addition to the terms set forth in our Privacy Policy.

1. Hong Kong SAR

If you choose not to provide personal information, you may not be able to use some of the features of RANVOO properly.

As a user in the Hong Kong SAR, you have the legal rights (to the extent permitted by applicable laws and regulations) to the personal information we hold about you.

You have the right to make an access request to obtain a copy of the data we process about you. You can also exercise the right to data correction and the right to stop the use of personal data for direct marketing purposes.

2. Macau SAR

If you choose not to provide personal information, you may not be able to use some of the features of RANVOO properly.

As a user of the Macau SAR, you have the legal rights (to the extent permitted by applicable laws and regulations) to the personal information we hold about you.

You have the right to make an access request to obtain a copy of the data we process about you. You may also exercise the right to data correction and the right to stop the use of personal data for direct marketing purposes, or the right to object to using your personal data based on your own reason.

3. Taiwan, China

We do not knowingly collect or solicit personal information from children under the age of 7, nor do we knowingly allow children under the age of 7 to register with RANVOO. If you are under the age of 7, please do not attempt to use or register with RANVOO, or provide us any personal information about yourself. Even if a user under the age of 7 uses RANVOO and its services, he or she must not provide us with any personal information. If the user is located in Taiwan, and is under 20 years of age, you must obtain parental/guardian consent to use RANVOO and its services.

We will first obtain your consent before transferring your personal information in order to provide you with personalized advertising (if any). You may exercise the rights set forth in Article 3 of the Personal Data Protection Act to:

(1) access your personal information for inspection and review;

(2) obtain a copy of your personal information;

(3) supplement or correct your personal information;

(4) request that we stop collecting, processing or using your personal information; and

(5) request that we delete your personal information. To the extent permitted by law, our ability to comply with your request may be limited.

4. Singapore

By clicking "Accept" you consent to the transfer of your personal information across borders to any country in which our database is located or to any country in which our service providers are located.

Your personal data is processed by TORRAS employees operating outside of Singapore. In such cases, before disclosing your personal data to a third party, TORRAS will take reasonable steps to ensure that the third party provides a standard of protection for the personal data so transferred that is comparable to the protection afforded by the Personal Data Protection Act 2012.

You have the right to access and correct your personal information. If you believe that we hold any other personal information about you or believe that we hold any other personal information about you and that information is inaccurate, you may contact us via sales@ranvoo.com.

5. Commonwealth of Australia

We take reasonable steps to ensure that the receipt and processing of your personal information by third parties located outside of Commonwealth of Australia complies with Commonwealth of Australian laws. However, you acknowledge that we have no control over, and are not responsible for, the actions and omissions of such third party recipients.

If you are dissatisfied with our response to your privacy complaint regarding your personal information, you may contact us via sales@ranvoo.com.

6. United States

We do not collect personal information from children under the age of 13. If you are a child under the age of 13 and need to use TORRAS and its services, please obtain prior consent from a parent/guardian and their confirmation of this Privacy Policy. If you are a parent of a child under the age of 13 and do not agree with the content of this rule, please ask your child to immediately stop accessing/using TORRAS and its services. You have the right to request access to, stop, delete, and refuse to disclose your child's information through sales@ranvoo.com.

7. State of California

This section applies to California residents covered by the California Consumer Privacy Act of 2018("CCPA").

The CCPA provides California residents with certain legal rights, such as the right to access, delete, disclose or "prohibit the sale" of information, subject to exceptions.

If you use TORRAS and its services, we may collect and disclose your personal information as described in the Personal Information Collection List. For more information about the uses and other specifics of each type of personal information, please refer to this Privacy Policy and Personal Information Collection List.

We do not and have not sold your personal information to third parties in the way the term "sale" is traditionally understood or "sold" as defined by the CCPA . If you are a California resident covered by the CCPA and the CCPA does not recognize an exemption that applies to you or your personal information, you have the right to.

• Request that we disclose to you, free of charge, the following information stored during the 12 months prior to your request: the categories of your personal information, the categories of sources; the purposes for which your personal information was collected; the categories of third parties to whom personal information about you was disclosed, the categories of personal information disclosed (if applicable), the purposes for which personal information about you was disclosed; the specific personal information collected about you.

• You may request that we delete personal information about you, unless the CCPA recognizes an exemption.

• When you exercise your rights under the CCPA, you may not unlawfully discriminate on the basis of your exercise of those rights.

We will complete all verified applications within 45 days. If necessary, we may extend the 45-day period and an explanation for the delay will be included at that time.

Please note that in order to protect your personal information, we will need to verify your identity before responding to any exercise of rights request. In some cases, we may need to collect additional information to verify your identity, such as a government-issued identification document.

You may wish to log in to your account and manage your data there, as well as exercise your rights to other data (if any) via sales@ranvoo.com.

Under the CCPA, you may exercise your rights by contacting us via sales@ranvoo.com, or you may authorize an agent to make a request on your behalf. For requests made by an agent, we may ask you to verify your identity directly with us and to confirm with us the permission of the request submitted by your agent.

8. The United Kingdom of Great Britain and Northern Ireland

You can contact us atsales@ranvoo.com to process your personal information.

9. Canada

By clicking "Accept", you consent to the transfer of your personal information across borders to any country in which we have databases or affiliates. You may withdraw your consent to the collection, use and disclosure of your personal information that you have previously given us, subject to contractual or legal restrictions, by contacting our Data Protection Privacy Officer via sales@ranvoo.com. You have the right to withdraw your consent. To withdraw this consent, you may contact sales@ranvoo.com. This may affect the features of TORRAS and our ability to provide its services to you.

In addition, you have the right to access the personal information we hold about you, to be informed about how we use it and to whom we may disclose it. You may login your account or make a written request to access your personal information through the email sales@ranvoo.com. We may ask you to verify your identity further.

10. Malaysia

In the event you are agreeing to the Privacy Policy in order for a minor (a person under the age of 18) to access and use TORRAS, you hereby consent to the provision of Personal Information of the minor to be processed in accordance with the Privacy Policy and you personally accept and agree to be bound by the terms in the Privacy Policy. Further, you hereby agree to take responsibility for the actions of such minor, and that minor's compliance with the Privacy Policy.

We are aware of the importance of protecting your personal information and therefore we promise you that we will examine the relevant privacy safeguards before processing your personal information. We undertake to take the necessary precautions to protect your personal information from loss, damage, alteration, disclosure, access or unlawful use.

You may request limiting the processing of your Personal Information by using the contact details provided in the Privacy Policy. However this may affect our provision of TORRAS to you. You have the right to withdraw your consent of Privacy Policy and request us correct, discontinue the use or provision of your personal information, and/or delete any and all personal information we have stored about you. If you need to make such a request, please contact us via sales@ranvoo.com.